Communications Applications Featured Article

Kandy BusinessFax Sweetens Silver Star Communications Offerings


June 08, 2017

Despite what you may think, fax machines are still relevant and are used on a daily basis in companies across the world. With so many other forms of communication—calling, emailing, texting, etc.—some may find it hard to believe that people still use fax machines on a regular basis. But the fact of the matter is that fax is one of the most secure options when it comes to sending and receiving documents. You don’t often hear about fax machines getting hacked, but you sure do hear about email addresses and business phones becoming compromised due to carelessness.


The downfall of fax machines is that they’re not nearly as convenient as sending documents on a laptop or smartphone. Who wants to stand by a fax machine, waiting for a document to appear, when they could easily receive that same document on their smartphone? Until recently, this wasn’t possible. However, GENBAND’s communication application, Kandy BusinessFax, is changing that, and plenty of companies are praising its effectiveness and convenience.

Kandy BusinessFax removes the need to photocopy a signed document, no matter where you’re located. With this solution, regardless of where they may be, individuals can securely and easily manage, send and receive original files directly from their computers, devices, printers or scanners. Alternatively, they can also utilize connected cloud file storage services such as Dropbox, Skydive, Google Drive or Box.

Imagine that: a secure solution that allows companies to exchange important, original documents in real time. That sounds like a dream come true when it comes to efficient business operations. Therefore, it came as no surprise when Silver Star Communications, a rapidly growing communications and technology company, decided to deploy the Kandy BusinessFax solution as part of its business communications offerings.

So far, Silver Star Communications is happy with its decision. Eric Gewiss, Director of Marketing, Silver Star Communications, commented on how great the experience has been so far, saying, “Kandy BusinessFax has been a great addition to our business communications offerings…We recently transitioned several customers from a traditional fax service to the Kandy BusinessFax solution and the response has been extremely positive with customers preferring it overwhelmingly to the old service. They can send and receive faxes right from their desktops and easily keep track of electronic files.”

Gewiss added, “We were also impressed with the ease of installation of the Kandy BusinessFax solution. Our techs found it very quick and easy to set up and they were able to easily train our customers on the new solution, as it is really intuitive.”

Improved communications and easy installation? It doesn’t get much better than that.



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