Communications Applications Featured Article

Cisco Upgrades Cloud-based Conferencing Platform

April 13, 2017

The growth of video communications is expected to increase by 400 percent by 2019, this according to a report by Gartner. One of the biggest drivers for this growth is the collaborative movement that is currently taking place in today's workforce, which is being deployed by businesses small and large to communicate with their employees, partners and vendors with more efficiency through conferencing with video communications applications. As more organizations adopt these technologies, they need more features to integrate available solutions in the marketplace. Cisco is addressing this issue with a recently announced upgrade to Spark, the company's cloud-based conferencing platform in the Asian market, along with Cisco Spark Board, a new plug-and-play, all-in-one device for team collaboration.

Cisco Spark is a communications applications delivered through a cloud-based service designed to provide a comprehensive collaboration suite so teams from an organization can in one continuous workstream create, meet, message, call, care, whiteboard, and share, no matter where they are before, during and after meetings. This type of accessibility and integration is making it possible for organizations in the Asia-Pacific region to more effectively communicate with readily available resources.

The new upgrades include an interface that simplifies the platform with more features and connectivity to Cisco's portfolio of telephony systems, WebEx meeting and video conferencing solutions. Spark brings together the fragmented technologies in the segment, such as live chat, video, VoIP calls, voice messaging into one solution so organizations can start communicating out of the box immediately.

“The workplace of the future is here. We are changing the way we work, for good, and for the better. Switching, swiping and scouring between your apps or desktop is now a thing of the past; Cisco Spark can do everything, from one place, with one click. Asia’s businesses are about to get a huge productivity boost,” said Darryl McKinnon, Managing Director, Collaboration Sales, Asia Pacific, Cisco.

In addressing the needs of the Asian market, the company said Spark delivers a powerful enterprise solution for many of the geographically dispersed businesses with a platform that can be installed easily and provide secure communications applications. Spark secures communications with enterprise level end-to-end encryption to ensure the data is protected during transit so it won't fall victim to man-in-the-middle attacks.

Spark also has customer support capability so help desks and small teams can provide connected digital experiences to deliver contextual and continuous journeys to external or internal customers.

The Cisco Spark Board is a plug-and-play, all-in-one device for team collaboration with wireless presentation capability that supports whiteboard, and video or audio conference without having to be present in the conference room. It is available in 55 and 70 inch screen sizes for the Asian market with monthly subscription.

Edited by Alicia Young

Article comments powered by Disqus

  Free Communications Applications eNews
  Call for Content

Featured Podcasts

Featured Whitepapers

Which Media Transcoding Strategy is Right?

The Market Challenge: More, More and More Media How Communications Service Providers respond to the media transcoding challenge will have a profound impact on their business, as nearly half of all voice/video sessions will require some type of transcoding. Download this free white paper and find out the typical requirements and best practices to address

Finding Profit in Mobile Video Services - Yankee Group Market Assessment

The Bottom Line: Video services have been slow to take off in the 3G environment due to technology constraints and poor business models.

The Open Source Telco: Taking Control of Destiny

Telecom Operators are exploring the role of Open Source Software in their networks, but how and why? This independent report published by Telco2.0 is the result of an exhaustive survey of CIOs and key technology decision makers from 22 global Telecom Operators, exploring the role of Open Source Software in their networks, infrastructure and core carrier services.

Featured Case Studies Opens the Door to More Opportunities with Dialogic Signaling Solutions is a value added telecommunications operator, based in Spain but with a global reach, that is a pioneer in registered SMS communications. It provides a wide range of services including registered and unregistered email and SMS communications as well as SMS hubbing services for operators.

High-impedance Voice Recording with Dialogic® Technology

Telephone arrangements are a vital part of everyday work in the financial business, as well as in trade, industry and government agencies.

ÅMT Develops Hosted PBX Services with Asterisk and Dialogic IMG 1010 Integrated Media Gateway

Ålands Mobiltelefon (ÅMT) is a small operator with energy and imagination. As a mobile and fixed line operator on the island of Ålands, situated between Sweden and Finland, ÅMT was experiencing heavy competition.