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Communications Applications Week in Review: Starbucks, Dialogic, Vertical, Sonus

February 11, 2017

Communications are a critical part of our daily lives. Everything from work to play today involves a communications application that makes it easier for us to collaborate and keep in touch. Let’s take a look at the week’s biggest stories related to communications applications: Time for the Week in Review!

This week, coffee buff Starbucks said it’s augmenting its communications application with a virtual assistant.

The new voice-driven ordering system known as, “My Starbucks Barista,” allows a user to place an order via a mobile device using the same language that users would use to place an order in a Starbucks location.

The company is also working on the Starbucks Reorder Skill for Amazon Alexa so customers are able to re-order a standard item just by being near an Alexa device and issuing the simple command: “Alexa, order my Starbucks.”

Dialogic also made headlines when the company's PowerMedia XMS offering was awarded a NFV Product of the Year Award from TMC’s INTERNET TELEPHONY Magazine.

Dialogic’s PowerMedia XMS makes it possible for service providers to deliver real-time media intensive applications in the cloud.

TMC also was busy this week hosting ITEXPO down in Fort Lauderdale, Fla. Subsentio and Sonus made a big announcement from the event that Subsentio’s newly-released Virtual Safe Harbor Intercept Mediator (SHIM) has completed successful integration with Sonus Networks’ Session Border Controller Software Edition (SBC SWe).

Subsentio is a CALEA compliance company that offers technology, legal expertise and direct experience with law enforcement to its customers.

Also at ITEXPO this week, Vertical Communications announced the release of Vertical Wave IP 6.0.

The offering will be provided as a fully virtualized cloud communications solution and includes a new Web browser app so users can leverage cloud microservices for RTC and other productivity tools.

Remember to stop by early and often for your fill of all things communications development! See you next week!

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